Got77 takes our responsibility to protect the personal data of all Malaysian members seriously. This document transparently explains what we collect, why we collect it, and how it is kept secure at all times.
Six data protection principles that underpin how got77 handles the personal information of every member in Malaysia.
All data you submit to the got77 platform — from login credentials to transaction details — is protected with banking-grade 256-bit SSL encryption. No third party can intercept that information while it is in transit.
Got77 never sells, rents, or shares members' personal data with advertisers, data brokers, or any third-party commercial entity. Your data belongs to you — it is not a product we trade.
Got77 only collects data that is strictly necessary for platform operations, legal compliance, and member security. We do not collect personal information that is excessive or irrelevant to those purposes.
Got77 members have the right to access, correct, and request deletion of their personal data at any time. Data rights requests are processed within 30 business days through the got77 support team.
Members' personal data is stored on secure servers with strict access controls. got77 sets clear data retention periods — once data is no longer needed for its original purpose, it is securely disposed of in accordance with standard procedures.
Got77 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection standards. Compliance is audited regularly by got77's internal security team.
This Privacy Policy ("Policy") describes how got77 ("we", "got77") collects, uses, stores, and protects your personal data when you use the got77.best platform and all related services. This applies to all registered got77 members in Malaysia as well as any individual who browses our website even without registering an account.
As an online casino and Sports Betting platform serving Malaysian players, got77 values the trust you place in us when you register your personal information. That trust is the foundation of our relationship — and we will never take lightly the responsibility that comes with it.
By registering a got77 account or continuing to use our platform, you agree to the terms of this Privacy Policy. If you do not agree, please stop using the platform and contact us to request deletion of any data we have collected.
Important Reading: This Privacy Policy is written in Bahasa Malaysia to ensure all Malaysian members can clearly understand their rights. If you have any questions, got77's support team is available via live chat or email at support@got77.best.
Got77 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data collected:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Registration form, KYC |
| Contact Data | Phone number, email address | Registration, account updates |
| Financial Data | Deposit and withdrawal records, bank account number | In-platform transactions |
| Activity Data | Betting history, games played, active session duration | Automatically during use |
| Technical Data | IP address, device type, web browser, OS | Automated system logs |
| Location Data | State, city (derived from IP) | Automatic geo-detection |
Got77 does not collect sensitive information such as medical records, religious beliefs, or biometric data. Financial data such as credit card details are not stored directly on got77's servers — they are processed through licensed, secure payment gateways including Touch 'n Go, GrabPay, DuitNow, FPX, Boost, and ShopeePay.
Got77 does not accept or store full credit or debit card details. All payments are handled by licensed Malaysian payment providers that comply with PCI-DSS security standards.
Got77 uses the personal data collected solely for legitimate and necessary purposes. The following are the primary purposes for which your data is used:
Got77 does not use your personal data for any purpose beyond those listed above without first obtaining your explicit consent. If the purpose of use changes, you will be informed and given the option to withdraw your consent where applicable.
Got77 has a strict policy against sharing member personal data. We not sell, rent, or disclose your personal data to third parties for commercial purposes. Your data may only be shared under the limited circumstances set out below:
In all permitted data-sharing situations, got77 ensures that the receiving party handles your data to a standard of protection equivalent to got77's own policy. got77 does not compromise on this principle.
Got77 implements comprehensive technical and organisational security measures to protect members' personal data from unauthorised access, loss, misuse, or inadvertent disclosure. Key security measures implemented by got77 include:
While got77 takes all reasonable steps to protect your data, no security system can guarantee absolute protection. You also play an important role by keeping your got77 account password safe and never sharing it with anyone.
Got77 uses cookies and similar tracking technologies to enhance user experience, maintain session security, and understand how the platform is used. The following types of cookies are in use:
These cookies are required for the core functionality of the got77 platform — including login session authentication, CSRF security, and language preferences. Without them, the platform will not function correctly. Essential cookies cannot be disabled.
Used to understand how members interact with the got77 platform — including the most frequently visited pages, average session duration, and navigation patterns. This data is collected on an aggregated, anonymised basis for product improvement purposes only.
Stores user preferences such as language selection, display format, and last-used game settings. These cookies help got77 deliver a more personalised and consistent experience each time you log in.
Used to understand the effectiveness of got77's promotional campaigns and to send you more relevant offers based on your interests and activity on the platform. You may opt out of marketing cookies through your browser settings.
You can manage or delete cookies at any time through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the got77 platform. For more information on managing cookies, refer to your browser's help documentation.
Got77 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or to comply with applicable legal requirements. The general principle we follow is: never retain data longer than necessary.
| Data Type | Typical Retention Period | Reason |
|---|---|---|
| Identity & Account Data | Throughout active account period + 5 years | Legal compliance requirements |
| Financial Transaction Records | 7 years from the date of transaction | Accounting & audit requirements |
| Game Activity Logs | 2 years from the date of activity | Security & dispute resolution |
| Support Communication Logs | 3 years from the date of communication | Service references & improvements |
| Analytics Data (aggregated) | Unlimited (anonymised) | Ongoing product improvement |
| Technical & Security Logs | 90 days from the log date | Security monitoring |
Once the retention period expires, your personal data will be securely disposed of or permanently anonymised so that it can no longer be linked to you as an individual. got77's data disposal procedures comply with industry standards to ensure data cannot be recovered by any party.
Your personal data is processed and stored on servers located in regions that provide an adequate level of data protection. In the event of any cross-border data transfer, got77 ensures that equivalent protections are upheld by all parties involved.
As a got77 member and an individual whose data we process, you have the following rights under Malaysia's Personal Data Protection Act 2010 (PDPA) and got77's privacy policy:
You have the right to request a copy of the personal data we hold about you. got77 will provide this information within 30 days of receiving your request.
If any personal data we hold about you is inaccurate or out of date, you have the right to request that got77 correct it at no charge.
You may request deletion of your personal data under certain circumstances — for example, if the data is no longer needed for the original purpose for which it was collected.
You have the right to object to the processing of your personal data for direct marketing purposes. got77 will honour that objection without any impact on your account.
You have the right to receive your personal data in a structured, machine-readable format in order to transfer it to another service provider if you wish.
In certain circumstances, you may request that got77 restrict the processing of your data — for example, while a dispute regarding data accuracy is being resolved.
To exercise any of the above rights, contact got77's support team via in-platform live chat or email at support@got77.best. Please include your full name and got77 account number with your request. got77 may need to verify your identity before processing any data rights request.
Please note that the right to data deletion may not be fully fulfilled in cases where got77 is legally required to retain certain records — such as financial transaction records for a prescribed period. got77 will inform you if any such restriction applies.
The got77 platform is strictly for individuals aged 18 and above. got77 does not intentionally collect any personal data from individuals under the age of 18.
If we become aware that personal data of a minor has been collected without proper parental or guardian consent verification, got77 will take immediate steps to delete that data and close the account in question.
Parents or guardians who believe their minor child has registered an account on got77 should contact our support team immediately at support@got77.best with relevant proof so that prompt action can be taken.
Gambling by minors is an extremely serious matter. got77 employs all available verification methods to prevent underage registration and is fully committed to protecting this group.
Got77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in operational practices, new legal requirements, or improvements in how we protect your personal data.
When any amendments are made:
You are encouraged to review this Privacy Policy periodically. Continued use of the got77 platform after any amendments take effect constitutes your acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and request deletion of your data.
If you have any questions, concerns, or requests regarding got77's Privacy Policy or the handling of your personal data, please contact us through the following channels:
Got77's Bahasa Malaysia-speaking support team is ready to help you understand your privacy rights and handle any related requests. No question is too small or too technical — we're here to make sure you feel comfortable and confident in the way got77 handles your personal data.
For formal requests concerning data rights under Malaysia's PDPA — such as access, correction, or deletion requests — please send an email to support@got77.best with the subject line "Personal Data Rights Request" along with your full name and got77 account number.
The most frequently asked questions from got77 members about privacy and data protection.
Your data is fully protected at got77. Register for free today and enjoy over 1,500 games with fast deposits via Touch 'n Go, DuitNow, or FPX — exclusively for Malaysian players aged 18 and above.
By registering, you agree to the Terms & Conditions and got77's Privacy Policy.
This Privacy Policy is to be read together with got77 Terms & Conditions. Together, these two documents govern the entire relationship between you as a member and got77 as the platform provider. You are encouraged to read both documents for a complete understanding of your rights and responsibilities.
Gambling should be an enjoyable form of entertainment, not a source of stress. Set limits that match your means, never bet money you cannot afford to lose, and take regular breaks. got77 provides a full suite of self-control tools including deposit limits, betting limits, and self-exclusion options that can be activated at any time from your account page. For members aged 18 and above only.